Your Hospital Stay

We are pleased that you and your physician have selected us to provide your medical care. We are committed to service excellence and our goal is to provide you with high quality and compassionate care and to make your stay a comfortable one. If you have any questions or concerns, please do not hesitate to ask your physician or nurse. 

Click on the titles below to learn more about staying at South Texas Health System McAllen.

Your Hospital Team

Medical staff, nursing staff, pastoral services, dietitians, social workers, housekeepers, volunteers, patient escort service and other personnel.

Your Room

Your hospital bed, calling your nurse during the night, television, telephones, mail, flowers, newspapers, valuables.

Your Safety

Smoke-free environment, medications, valuables or lost items, cellular phones.

Food and Nutrition

Dietary services, cafeteria, vending machines.

Special Services

For the hearing-impaired, interpreters, internet access, advance directives, organ/tissue/eye donation.

Going Home

Checking out and discharge.


Your hospital bill.

Your Insurance

Patient Accounting department, accepted health plans, Medicare, Medicaid.

Questions and Concerns

Questions and concerns about patient care or safety.