Compliments, Concerns, Complaints
South Texas Health System (STHS) McAllen maintains a Patient Hotline that is answered by staff members who are available to assist you regarding questions about patients' rights, provide information and referrals, assist in addressing concerns or complaints regarding care and services at STHS McAllen, and act as your advocate when needed. To reach the Patient Hotline, you may call 555-1212 or e-mail patientadvocate@default-hospital.com. Or, you may choose to use the form below.
E-mails are responded to during business hours, Monday - Friday, 9 a.m. - 5 p.m.